Interpersonal Skills

Brought to you by First Facilitation

General description

Most individuals desire to have more effective relationships both in their personal life
and with people at work, whether it is with their manager, customer or coworker. This course will
assist you to make your interpersonal relationships supportive, genuine, positive, and empowering.

Content of course

Finding answers to the question: Who am I?
Philosophies of leadership
Listening skills profile
Asking for ideas and involving others
Sharing your own experiences, feelings and reasons
Providing support and delegating responsibility
Discussion guidelines
Skills practice.

Aimed at

Employees seeking professional development to enhance their performance and contribution in the workplace.
Using these techniques will enable learners to achieve their goals, increase productivity, and improve their personal performance.

Prerequisites

None

Objectives

By completing this practical course you will:

Gain an understanding of the key principles of effective interpersonal communication
Be able to conduct effective discussions
To understand the role that self esteem plays in the way that you communicate
To gain insight into your own unique style of communicating
To develop effective listening techniques
To develop effective questioning techniques
To learn how to utilize the skill of empathy
To learn how to empower others in your communicative style
To be able to apply all of the interpersonal skills at work and in your life

Duration

2 hours

Assessment type

9 online assessments to complete

Cost

R995.00 (excl VAT)

Demo

*In Production*

Technical specifications

Adobe Flash player

Available on DVD

Please request pricing

Available on Flash drive

Available with high encryption to secure the data, please request pricing.