Assertiveness
Brought to you by First Facilitation
General description
Being assertive is one of the most important skills that you can have. In your everyday
communications at work you need to be assertive when delegating, chairing, negotiating,
motivating, selling, leading, disagreeing - you name it!
Content of course
- Consider your verdict
- Dominant Styles
- Self Talk
- Masks
- Bill of Rights
- Saying No
- Styles
Aimed at
This course is aimed at anyone who has human interaction at work or at home.
Prerequisites
None
Objectives
By completing this practical course you will:
- Reduce anxiety and stress often caused by misunderstandings and conflicts
- Express your thoughts and feelings clearly and effectively
- Increase your self-esteem and self-confidence by having more control over your life
- Ensure others have more respect for your ideas and opinions by knowing where you stand
- Improve relationships with others even while disagreeing without being hostile
- Have the ability to say “no” when you mean “no” without feeling self-conscious
- Motivate others to clearly state their own opinions and ideas
- Ask for help when needed without fear and stress
Duration
2 hours
Assessment type
9 online assessments to complete
Cost
R995.00 (excl VAT)
Technical specifications
Adobe Flash player
Available on DVD
Please request pricing
Available on Flash drive
Available with high encryption to secure the data, please request pricing.