Key Account Management

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General description

Eighty percent of sales are often generated from twenty percent of customers.
Delegates will learn to develop a key account plan and to use specific tools to maximise
opportunities in Key Accounts.


Content of course
  • Introduction and Objectives
  • Introduction to Key Account Management
  • Sales Wheel and Life History
  • Complex Sale
  • Power
  • Developing a Plan

Aimed at

This course is aimed at all Key Account Managers, Sales managers and Key account support teams.


Prerequisites

Recommend to have completed Advanced Selling Skills and Sales and Sales Management.


Objectives

The objective of the course is to create a corporate culture and common methodology for managing Key accounts.


Duration

2 hours


Assessment type

11 online multiple choice and written assessments to complete


Cost

R2,700.00 (excl VAT)


Demo

Click here to view the demo


Technical specifications

Adobe Flash player


Available on DVD

Please request pricing


Available on Flash drive

Available with high encryption to secure the data, please request pricing


Designed by Side B